"The Effectiveness of Expression Is Bordered On All Sides by Our Facility with Language" Our May 18 show will be about communications and feedback. One important feature that distinguishes the human species is our ability to create “stories” — context and conclusions — surrounding factual observations. It also is the very source of difficulty and conflict between two or more communicators. Want to learn how to tackle the problems associated with giving and receiving feedback, managing conflict and creating mutual understanding? The root cause of these problems is not the usual suspect, and our findings will surprise you. Tune in on May 18 at 7 AM PT/10 AM ET
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